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The artwork on your site - is it really yours?
Where is Hikaru-San based?
Can I see some of your other artwork?
Can I get something custom-made?
Can I provide seller feedback?
How long before I receive my item?
How do you package your items when you ship them?
The artwork on your site - is it really yours?
Yes. All artwork has been hand made and designed by me - so no stealies.
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Where is Hikaru-San based?
San Francisco, CA.
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Can I see some of your other artwork?
Sure - I have two websites, one professional and one casual. My deviantart is: http://hikaru811.deviantart.com
My portfolio site is: http://hollyfowler.carbonmade.com
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Can I get something custom-made?
If you like something I make and want your own unique version, e-mail me and we'll work something out. I am an artist and do take commissions.
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Can I provide seller feedback?
Of course! If you want to provide feedback on a sale, e-mail me the information, and I will gladly post your feedback.
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How long before I receive my item?
I send out all my products the day the order is placed (except after 5pm and on Sundays), so you should get your order within 2-3 days. I live in San Francisco, so depending where you live could also affect shipping time.
If you have any doubts about my shipping record, I am also a seller on amazon.com (seller name: Hikaru811) and have a 100% positive feedback rating.
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How do you package your items when you ship them?
Original artwork is put in a plastic protective sheet cover and placed in a stiff mailer, so it will not be crunched.
Handmade goods: Usually wrapped in bubble wrap or tissue paper (depending on fragility) and sent in anything between an envelope, bubble mailer, or a small box.
Books: All magazines/books are wrapped in bubble wrap and shipped in a large manila envelope.
Clothes: All clothes are wrapped in tissue paper and then placed in a large manila envelope or small box. Hand-printed t-shirts come with washing instructions as well.
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